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FAQ's

  • Travel Vouchers

    Travel Vouchers

    Please use your order confirmation as a travel voucher and show it to your tour guide, when boarding the coach.

  • Re-confirmation

    Re-confirmation

    Please reconfirm post arrival, at which time you will be given a transfer time.
    Tel: 4041 1522

  • Tour Duration

    Tour Duration

    The tour departs Cairns city at 7:45 am, and usually returns at 5:30 pm.

    • Morning transfer times are earlier as explained in the next questions.
    • Afternoon drop-off times will be later, depending on where you are staying.
  • Start of day Pick-up

    Start of day Pick-up

    We provide accommodation transfers from Cairns and the Northern Beaches. (excludes Ellis Beach and Port Douglas)

    Because the area covers over 45 Km (27 miles). The actual pickup time depends on your accommodation.

    Transfers start just before 7:00 am and are generally complete by 7:45 am.

    Please telephone us post arrival for a pick-up time.
    Tel: 4041 1522 (please, no emails)

  • End of day drop-off

    End of day drop-off

    Our return policy is:

    • first on, ..... first off
    • last on, ..... last off.

    As the area stretches over 45 Km (27 miles) and we are unable to drop everyone at the tour finish time.
    Drop-off usually start at 5:15 pm and are generally complete by 6:15 pm.
    Actual times will depend on where you are staying.

  • What to wear

    What to wear

    Please wear casual clothes, enclosed shoes and bring something warm to wear between June and September.

  • Number of Passengers

    Number of Passengers

    Minimum - 2 people

    Maximum - 20 people

  • Breakfast not included

    Breakfast not included

    Please have a "light" breakfast before joining the tour as you will be eating most of the day.

  • Refunds

    Refunds

    Cancellation less than 48 hours before travel - No refund

    Cancellation more than 48 hours before travel - Full refund, less a $5,00 per person processing fee.

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