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FAQ's

  • Travel Vouchers

    Travel Vouchers

    Please use your order confirmation as a travel voucher and show it to your tour guide, when boarding the coach.

  • Confirmation

    Confirmation

    Please reconfirm post arrival, at which time you will be given a transfer time.
    Tel: 4041 1522

  • Tour Duration

    Tour Duration

    The tour departs Cairns city at 7:45 am, and usually returns at 5:30 pm.

    • Morning transfer times are earlier as explained in the next questions.
    • Afternoon drop-off times will be later, depending on where you are staying.
  • Accommodation Transfers

    Accommodation Transfers

    We provide accommodation transfers from Cairns and the Northern Beaches.
    (excludes Port Douglas)

  • Transfer Times

    Transfer Times

    We pickup from an area that stretches over 45 Km (27 miles).
    Transfers start at around 7:00 am and are generally complete by 6:15 pm.
    Times will depend on where you are staying.
    However, our policy is first on, first off ... last on, last off.

    Please telephone us post arrival for a pick-up time.
    Tel: 4041 1522 (please, no emails)

  • What to wear

    What to wear

    Please wear casual clothes, enclosed shoes and bring something warm to wear between June and September.

  • Number of People on a Tour

    Number of People on a Tour

    Tours operate with two to twenty people.

  • Breakfast

    Breakfast

    Breakfast is not provided. Please have a light breakfast before joining the tour.

  • Refunds

    Refunds

    Cancellation less than 48 hours before travel - No refund
    Cancellation more than 48 hours before travel - Full refund

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